Renewing passport

On the Monday, the only morning student didn't turn up for lesson, there was nothing much I need to do, I thought it is better to get my passport renewal done.

At about 10am I drove to the branch at Subang Skyline airport, I saw many people lined up outside the department, and many parked vehicles along the road side, it was full house. And I thought I better go to Putra Jaya, there has smaller crowd and bigger premises at least...


After a phone called to Brian, he advised to go after lunch, reason is if I go at this time, I am only able to collect my passport after lunch, reasonable.

I went after lunch, but started my journey rather late, at about 1.30pm, I had Gab to go with me, someone to accompany and to chat with.

Putrajaya is a maze to me, I drove slowly trying to read traffic direction sign boards, I can't make my reading done before I drove past, if you know what I mean.....

I went to Department of Immigration at precinct 2, indeed it took me about one hour to get to this place, drove round and round, till Gab asked me 'Where are we going?' feeling a little impatient.

Finally found it after a few rounds of 'marry-go-round' in this concrete maze-city. It wasn't the one I went for Gab's passport renewal, more over the outdoor damper parking is fulled. I took many round and can't get a parking lot in a ample parking space. I quickly asked of my friend's help to get me the location of another branch.

Another branch located in precinct 14, by the time I reached there it was already at about 3pm, well........ too late, queue numbers closed an hour earlier. There were many people waiting inside the hall as well as at the corridor.

Tuesday was a holiday, off day for all government services.

I decided to go on early in the morning on Wednesday, so off  I go!

Reached Subang branch Department of Immigration at 7.05am, I saw a long queue in front of the glass door, and there were another short queue at another room stated 'KIPPAS', which this very reason made me walk straight to that short queue, asked a couple of the difference between these two.

It was a Kiosk machine, only for renewal of 'chipped passport'.


There is an A-4 size notice written as:

 SILA PASTIKAN DOKUMEN BERIKUT DISEDIAKAN SEBELUM MEMBUAT PERMOHONAN DI KIOSK:

1. BERUMUR 18 TAHUN KE ATAS.
2. KAD PENGENALAN (ASAL & SALINAN).
3. MEMPUNYAI PASSPOT YANG BERCHIP.
4. SATU (1) KEPING GAMBAR TERBARU UKURAN PASSPORT.                               (LATAR BELAKANG BIRU - POLAROID TIDAK DETERIMA) 
5. WANG TUNAI YANG MENCUKUPI. (RM300 ATAU RM100)
6. BORANG TIDAK DIPERLUKAN.

Before I can proceed to this Kiosk machine, I have to get my photo done, as soon as the main hall opens, it was 7:15am, I rushed to the photo-taking area, the person in-charge came early, thanked God for him, photo taken in just few minutes.

Then headed to the queue in the 'KIPPAS' department, about 5 people queued before me. There was an incident to the person in front of me, as the Kiosk machine couldn't read her IC, therefore she had to go to make it in a manual way ( down in my heart, I started praying that it will not happen to me, the queue in the main hall was very long.)

Thankfully, nothing happened. Slot in passport and IC, made the payment just like the parking ticket kiosk. Then take the receipt. There were two officers helping in the station, no chaotic.

I was then given a receipt, just have to notice on the last four digits of ‘NO KELOMPOK’ a long number in the last row, and wait at counter 13.

Wait for the officer to write down the number in a board, which means your passport is ready to be collected, but before our actual turn for collection, a queue number will be given to the same batch of people ( who hold the same last four digits).

The whole procedure of renewal of passport at 'KIPPAS' done at 9am, took about one and a half hour.

 Doing government document in Electronic Government Document Management System is cool~